Yesterday we learned that the car was totaled. I had been doing some research, and I was pretty much down to either a Chevy Volt or another Prius. So we test-drove both yesterday afternoon. The Volt, while being technologically awesome and all, had a few big problems:
– The front seats were just not comfortable. It felt like there was zero padding between you and a board or something. This sounds trivial, but considering how much I drive my car it was a big minus.
– The back seats were extremely small and tight. I understand there have to be compromises given the huge battery in the car, but I felt squished at my average size. (David, being taller, had even less kind things to say about it)
– The trunk room was OK but not great.
Anyway, I just felt that we’d be spending substantially more for a car that would be less comfortable. I was hoping my next car would be a Volt, and I’m still hoping that 🙂
– Service King – A+ We had our car towed to a towing company lot, and then USAA recommended we have it towed to the Service King in Round Rock. They were extremely responsive, and both emailed and texted me to get in touch with me. They determined that it was totaled very quickly and let me know that, and we were able to come in that day and pick up our stuff.
– USAA – Incomplete, but probably A USAA, as always, has taken good care of us, and explained very clearly what was covered and what wasn’t. We’ll hear on Monday or Tuesday how the car-totaling process works.
– Charles Maund Toyota – B They were running a pretty good Fourth of July promotions, so I think we got an OK deal. Negotiation is not my strong suit, but at least they didn’t try to hard sell us the warranty/rustproofing/all that other stuff. (we said “no” and the guy moved on) Interestingly, the woman who sold us the car said she had just moved in with her girlfriend! So we sort of bonded over that. But it’s hard (impossible?) to buy a car without feeling like you’re getting screwed at least a little, and today was no exception.